Shipping Policy

Pill Access facilitates access to medication abortion by connecting patients with licensed healthcare professionals. If medication is prescribed, it is fulfilled and shipped by a licensed pharmacy partner.

Order and Prescription Fulfillment

After a licensed healthcare professional determines that medication is appropriate and a prescription is issued, the prescribed medication may be fulfilled by a licensed pharmacy partner.

The pharmacy partner is responsible for dispensing and shipping the medication.

Shipping Information

Shipping availability, delivery methods, and estimated delivery times may vary depending on the pharmacy partner, destination, and other circumstances.

Any available shipping information will be provided during the process.

Delivery estimates are not guarantees and may be affected by circumstances outside the control of Pill Access or the pharmacy partner.

Delays or Delivery Issues

If your medication is delayed, does not arrive, arrives damaged, or you believe there is another issue with your shipment, contact Pill Access support so we can help direct you to the appropriate party.

Where applicable, the pharmacy partner may be responsible for resolving dispensing or shipment-related issues.

Address Information

Please provide accurate and complete delivery information when requested. An incorrect or incomplete address may result in delivery delays or other shipping issues.

Our Role

Pill Access facilitates the online process and connects patients with licensed healthcare professionals.

Pill Access does not independently prescribe, dispense, or ship medication.

Medication is prescribed by the licensed healthcare professional and, when prescribed, fulfilled through a licensed pharmacy partner.

Contact

For questions about the Pill Access process or a shipment, contact:

Email: support@plancaccess.org